Before You Buy

Product Overview

• About Premium Ancestry
• Contact 23andMe Customer Care
• Will I Receive Health Reports?

How it Works

• About the 23andMe Personal Genetic Service
• Difference Between DNA Genotyping & Sequencing
• How 23andMe Personal Genetic Service Works
• How 23andMe Uses Your Genetic Sex, Birth Sex, and Gender
• How Does 23andMe Genotype My DNA?
• I Received a Bone Marrow Transplant, Can I Use the 23andMe Personal Genome Service?

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What you can learn

• Can 23andMe Distinguish Sibling Relationships?
• Can 23andMe Identify Jewish Ancestry?
• Different Ancestry Information by Sex
• I'm Transgender. Will This Impact My DNA Test Kit Experience?
• What Can 23andMe Do for Me if I Am Adopted?
• What Unexpected Things Might I Learn From 23andMe?

Ordering and Shipping

• 23andMe DNA Test Kit Replacement Policy
• 23andMe Return & Refund Policy
• Can I Ship To Multiple Addresses?
• Changing or Cancelling an Order
• How Do I Track My Order?
• Personal Genetic Testing Kit as a Gift

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Payment Options

• Goods and Service Tax
• How Much Does the DNA Test Service Cost?
• What Payment Options Are Available?