Access your 23andMe® reports, connect with family and friends, and help drive scientific and medical discoveries wherever you go with the 23andMe mobile app. The 23andMe mobile app is available for download on both iPhone® and Android™ devices.
What can I do with the 23andMe Mobile App?
If you are a new 23andMe customer, use the mobile app to create an account and register your sample kit.
Once your results are ready, you can access your personalized 23andMe reports and sharing features on your mobile phone wherever you have internet connection. You can also help drive scientific and medical discoveries by completing surveys and participating in 23andMe Research at any time.
Register a kit
Before you submit your sample, you will need to register your saliva collection tube to a 23andMe account. To begin registration using the mobile app, open the app and click "Register a Kit."
Navigate within your account
Many 23andMe customers participate with their family members, including parents, children, siblings, or spouses. When registering your kits, you can choose to place all family members in one account or establish separate accounts for each individual.
Access your reports
The majority of your 23andMe reports and features are easily accessible within the 23andMe mobile app. Use the navigation at the bottom of the app when logged into your account to access and explore your information.
You also have the ability to modify your profile information and update your consent selections when logged in.
Connect with family and friends
Use the Connections section of your account to find genetic relatives from around the world and share and compare results with friends and family.
Common Questions
Is the 23andMe Mobile App free?
Yes, the app is free to download but to become a 23andMe customer and receive your personalized 23andMe Reports, you will need to purchase the 23andMe® Personal Genetic Service. Additionally, your wireless service provider's connectivity or usage rates may apply.
Can I download the 23andMe Mobile App on my iPhone mobile device?
Yes! The 23andMe app is available on the App Store for iPhone. The 23andMe app is compatible with iOS 10.0 or later. To download this app, visit the App Store on iPhone.
Once the app is installed, sign in to your 23andMe account and explore!
Can I download the 23andMe Mobile App on my Android phone?
Yes! Our app is now available on Google Play™. The 23andMe app is compatible with Android 5.0 Lollipop or later. Download on Google Play.
Once the app is installed, sign in to your 23andMe account and explore!
Can all 23andMe customers use the 23andMe Mobile app?
Yes! Customers who have purchased a collection kit have access to the 23andMe mobile app.
When should I use the 23andMe website instead of the 23andMe Mobile App?
Not all 23andMe features accessible on our website are available in our app. If you need to access any of the following, we suggest visiting www.23andme.ca via a web browser on your mobile device or computer.
Our Mobile App Team is committed to expanding the features in our 23andMe app, let them know what feature(s) you want in our app by emailing us.
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